nanog mailing list archives

Re: cogent - Sales practices


From: Glenn Kelley <glenn@connectivity.engineer>
Date: Fri, 5 Aug 2022 16:34:38 -0400

I think that was Dennis :)


On Fri, Aug 5, 2022 at 4:31 PM Dovid Bender <dovid () telecurve com> wrote:

It's not just you. I saw a social media post with the exact format posted
by someone who got a similar email.

On Fri, Aug 5, 2022, 16:20 Dennis Burgess <dmburgess () linktechs net> wrote:

So we just got an email from cogent, we have told them time and time
again to stop calling and stop emailing.  We tell them are good on
bandwidth and we don’t need any of their services.. They then sent us a
e-mail stating that they saw us coming though one of their customers
networks from us, and figured we would want to buy direct instead of going
though one of their customers. Yes COGENT stated this; well at least one of
their sales reps.  Sounds underhanded, shady, and unethical to me.    Just
figured I would post about it; see if I am making a mountain out of a mole
hill 😊



Here is the e-mail:



*"Hey (redacted) ,*

*Maybe there is a misunderstanding. (ISP’s name removed) is a cogent
customer who we provide upstream to.*

*My initial inquiry was to see if it makes sense for Link Technologies to
be utilizing our network instead of through (ISP’s name removed). That way
we could be a direct network for you.*

*Would that be at all something that interests you?*



*Eric Gogerty | Global Account Manager | AS 174*

*Cogent Communications | Minneapolis, MN (United States Of America)|
www.cogentco.com <http://www.cogentco.com>*

*Contact: 612-217-5506| email: egogerty () cogentco com
<egogerty () cogentco com>*

*The Internet, Unleashed!"*









*[image: LTI-Full_175px]*

*Dennis Burgess*


* Mikrotik : **Trainer, Network Associate, Routing Engineer, Wireless
Engineer, Traffic Control Engineer, Inter-Networking Engineer, Security
Engineer, Enterprise Wireless Engineer*

*Hurricane Electric: **IPv6 Sage Level*

*Cambium: **ePMP*



Author of "Learn RouterOS- Second Edition”

*Link Technologies, Inc* -- Mikrotik & WISP Support Services

*Office*: 314-735-0270  Website: http://www.linktechs.net

Create Wireless Coverage’s with www.towercoverage.com

Need MikroTik Cloud Management: https://cloud.linktechs.net

*How did we do today?*

[image: Gold Star]
<https://app.customerthermometer.com/?template=log_feedback&hash=5badbac1&embed_data=dGVtcGVyYXR1cmVfaWQ9MSZ0aGVybW9tZXRlcl9pZD0xMTM1NjYmbnBzX3JhdGluZz0tMQ==&e=Anonymous&f=Dennis&l=Burgess&c=&c1=&c2=&c3=&c4=&c5=&c6=&c7=&c8=&c9=&c10=>[image:
Green Light]
<https://app.customerthermometer.com/?template=log_feedback&hash=675abe04&embed_data=dGVtcGVyYXR1cmVfaWQ9MiZ0aGVybW9tZXRlcl9pZD0xMTM1NjYmbnBzX3JhdGluZz0tMQ==&e=Anonymous&f=Dennis&l=Burgess&c=&c1=&c2=&c3=&c4=&c5=&c6=&c7=&c8=&c9=&c10=>[image:
Yellow Light]
<https://app.customerthermometer.com/?template=log_feedback&hash=e42b48a5&embed_data=dGVtcGVyYXR1cmVfaWQ9MyZ0aGVybW9tZXRlcl9pZD0xMTM1NjYmbnBzX3JhdGluZz0tMQ==&e=Anonymous&f=Dennis&l=Burgess&c=&c1=&c2=&c3=&c4=&c5=&c6=&c7=&c8=&c9=&c10=>[image:
Red Light]
<https://app.customerthermometer.com/?template=log_feedback&hash=ecaadcd3&embed_data=dGVtcGVyYXR1cmVfaWQ9NCZ0aGVybW9tZXRlcl9pZD0xMTM1NjYmbnBzX3JhdGluZz0tMQ==&e=Anonymous&f=Dennis&l=Burgess&c=&c1=&c2=&c3=&c4=&c5=&c6=&c7=&c8=&c9=&c10=>



--

*Glenn S. Kelley, *I am a Connectivity.Engineer
Text and Voice Direct:  740-206-9624


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