nanog mailing list archives

Re: HE.net problem


From: Jay Ashworth <jra () baylink com>
Date: Thu, 04 Jul 2024 15:09:01 -0400

Cool, thanks. We had a couple of other reports of people making support calls and being asked to reboot their modems, 
so I wanted to make sure tier 3 had gotten it. 

And I figured tier 3 would be here. :-)

Cheers,
-- jra

On July 4, 2024 3:00:12 PM EDT, Ryan Hamel <ryan () rkhtech org> wrote:
I called their support when that outage thread came in, they're already aware and taking a look now.

Ryan Hamel

________________________________
From: NANOG <nanog-bounces+ryan=rkhtech.org () nanog org> on behalf of Jay Ashworth <jra () baylink com>
Sent: Thursday, July 4, 2024 11:55 AM
To: nanog () nanog org <nanog () nanog org>
Subject: HE.net problem

Caution: This is an external email and may be malicious. Please take care when clicking links or opening attachments.

We have a report on outages that he.net has been placed in ICANN client hold, and people's DNS service is falling over 
on this Independence day. If you work in DNS for HE, you might want to look into this.

I have double checked the report, and I am seeing the status as well.

Hurricane serves lots of dns, I would classify this as a P1 ticket.

Cheers,
-- jra
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